About Us

An Overview Health Advantage

Health Advantage is the state's largest and oldest health maintenance organization (HMO), serving over 225,000 members in every county in Arkansas.

The Health Advantage provider network includes over 10,000 health professionals and 115 hospitals. Health Advantage provides Group Health Coverage to large and small employers with a variety of cost saving benefit options.

Health Advantage is an affiliate of Arkansas Blue Cross and Blue Shield. Health Advantage and Arkansas Blue Cross are independent licensees of the Blue Cross and Blue Shield Association.

Arkansas Quality Award - Quality Achievement 2000

Advantages and Benefits

Value — We know employers are concerned about cost, and we offer flexible health plans with affordable premiums to fit every budget. We are able to design a plan to meet your specific needs.

Access to Broad Provider Network — Our networks include over 10,000 doctors, hospitals and ancillary services (labs, home health, etc.) in Arkansas. These networks also offer discounted rates. We also have access to the BlueCard Network that is available to our members who are traveling or living out of state.

Superior Service — We are here to serve our employer groups by:

  1. Assisting in your day-to-day health plan administrative issues so you are free to focus on your business.
  2. Providing local service through seven office locations around the state with our unique brand of award-winning service by telephone or online. We are there when you need personal attention to your company’s health-care coverage needs.
  3. Providing employees information and resources they need to lead healthier and more productive lives.
  4. 24/7/365 availability for Self-Service via My Blueprint on the Web and MyBlueline when you need to call us.

Health Programs & Support — Healthy employees are more productive employees. We can help your employees make healthy lifestyle choices through our health information, programs and support resources, which include health coaches, health education programs, case managers and online support tools.

Cost Control

The HMO network, member benefit coverage and member newsletter help coordinate patient care and promote health and wellness through preventive benefits and health education programs. Members choose a primary care physician (PCP) to coordinate their care, including referrals to specialists, hospitals and other health-care providers for HMO and POS plans. The PCP serves as a coordination point to ensure that appropriate care is given in the proper setting. For network coverage, the member's PCP must prescribe, arrange and authorize referral to other in-network providers. Out-of-network coverage is only available in point-of-service (POS) programs. Open access POS plans provide in-network service without PCP referral plus out-of-network coverage.

Go Green — Sign up on My Blueprint to have your future Explanations of Benefits and Personal Health Statements notices sent to your email address and access via My Blueprint.

With My Blueprint, you can:

  • Take the Personal Health Assessment
  • Access HealthConnect Blue
  • Access Healthwise® Knowledgebase
  • Check claims status or history
  • View claims processed in the last 30 days
  • Check deductible and out-of-pocket information
  • Check member eligibility
  • Check primary care physician (PCP) history
  • Visit your Personal Health Record
  • View pharmacy benefits
  • Order Certificate of Coverage letter
  • Order replacement ID card
  • Program for Expectant Mothers
  • Review my health plan benefits
  • Understanding your EOB
  • View Physician Connection
    • Estimate medical costs for specific medical treatment options
    • Search for a physician by specialty, medical condition or procedure
    • Find quality information for your physician's specialty or for your health condition
    • Review cost of care information and practice detail for your physician
    • Get the right questions to ask your physician
    • Take our health survey
    • Complete a short survey about your experience with your physician and his/her staff