Customer Service - Health Advantage

How Can We Help You?

Contact Us: Telephone numbers and addresses, including e-mail.
Coverage Policy: Why certain medical procedures may or may not be covered under our health plans.
Fraud & Abuse: Information on how to report suspected insurance fraud, which drives up premium rates for everyone.
FAQ (Find Help): Answers to common questions about our products and services.
My BlueLine: Access to a 24-hour-a-day, 7-day-a-week interactive voice response telephone system.
My Blueprint: Secure self-service center available 24 hours a day, seven days a week.
My Health Plan: A summary of your benefits.
Regional Offices: Location and information about our local offices.
Understanding Your EOB: How to interpret the information on your Explanation of Benefits.
Value-Added Services: Services to help members get the most from their health-plan benefits with no additional cost.
Member Discounts: Information about discounts available to our health plan members for health club memberships, contact lenses, sporting goods, exercise equipment and diet programs.