Online — 24/7 access to pharmacy and medical claims, benefit information, and much more through our online self-service center, My Blueprint.
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By Phone — Use our interactive voice response system to check on a claim, review benefits and much more.
My Health Savings Account (HSA) — For members with a qualified high-deductible health plan.
Review Your Doctor — Let others learn from your experience during your last doctor's office visit.
My Health Plan — A summary of your benefits.
Medical Policy and Pre-certification/Pre-authorization
— Policy and pre-certification/pre-authorization information for out-of-area
Health Care Law Updates
Member Discount Programs
Blue Distinction Centers — Hospitals that demonstrate superior capabilities.
Patient-Centered Medical Homes
Other Insurance/Coordination of Benefits (COB) (PDF) — We want to pay your eligible claims as fast as possible, so please fill out this form to let us know what other insurance you may have.
Arkansas State and Public School Employees
Arkansas State and Public School Retirees
Dental Plan Members
health & wellness information
Be a Patient Champion
Health Information and Nurse24SM
Health Education Programs
Case Management Services
Preventive Health Information
Blue & You — Member magazine.
Blue & You Fitness Challenge
Mother Hood — Our Facebook community.
let us help you
Contact Us (En Español)
BluesEnroll — Enrollment center that allows participating members to review benefits and update information.
BlueCard® — Health care coverage when you are living or traveling out of state.
your rights as our member
Whether you need to report fraud and abuse, file an appeal if a claim is denied, get prior approval for outpatient scanning services, protect your privacy, we can help.