members

personalized services

Online — 24/7 access to pharmacy and medical claims, benefit information, and much more through our online self-service center, My Blueprint.
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By Phone — Use our interactive voice response system to check on a claim, review benefits and much more.

My Health Savings Account (HSA) — For members with a qualified high-deductible health plan.


popular links

My Health Plan — A summary of your benefits.

Coverage Policy

Medical Policy and Pre-certification/Pre-authorization — Policy and pre-certification/pre-authorization information for out-of-area members.

Forms

Member Discount Programs

Blue Distinction Centers — Hospitals that demonstrate superior capabilities.

Patient-Centered Medical Homes

Other Insurance/Coordination of Benefits (COB) (PDF) — Do you have other insurance? Fill out this form, and let us know.


let us help you

Contact Us (En Español)

BluesEnroll — Enrollment center that allows participating members to review benefits and update information.

BlueCard® — Health care coverage when you are living or traveling out of state.

specific groups

Arkansas State and Public School Employees

Arkansas State and Public School Retirees

Dental Plan Members


health & wellness information

Be a Patient Champion

Health Information and Nurse24SM

Health Education Programs

Case Management Services

Medical Management

Preventive Health Information

Blue & You — Member magazine.

Second Opinion Videos — See real doctors deal with real health issues and conditions in this PBS series.

Blue & You Fitness Challenge

Mother Hood — Our Facebook community.


your rights as our member

Whether you need to report fraud and abuse, file an appeal if a claim is denied, get prior approval for outpatient scanning services, protect your privacy, we can help.

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