Contacts - Members - Health Advantage

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Arkansas State and Public School Retirees

Please refer to the 2009 Annual Benefits Guide, from the Employee Benefits Division, for complete rates and benefit charts.
Who to Contact	Common Questions and Needs
Health Advantage 1-800-482-8416 www.HealthAdvantage-hmo.com P.O. Box 8069 Little Rock, AR 72203-8069 email: CustomerServiceASE@arkbluecross.com	Benefits questions Request new Id cards Locate an in-network provider Request review of a denied claim Check claim status or other claim related issues
Employee Benefits Division (EBD) 1-877-815-1017 or 501-682-9656 www.ARBenefits.org PO Box 15610 Little Rock, AR 72231-5610 email: AskEBD@ARBenefits.org	New or additional ID cards Student Verification form General benefits and eligibility requirements Change policy information
National Medical Health Card Rx (NMHCRX) Soon to be renamed "InformedRX" www.nmhcrx.com 1-800-880-1188 320 Executive Court, Suite 201 Little Rock, AR 72205	Ask why a certain prescription copayment has changed Inquire why a medication is not covered Obtain prior-approval for a prescription (physicians must call 1-866-564-8258)
Corphealth / STAR EAP 1-866-378-1645 www.corphealth.com/members/memberslogin.htm 10816 Executive Center, Suite 206 Little Rock, AR 72211 email: customerservice@corphealth.com	Locate in-network mental health providers Pre-certify a mental health service Weight Management Programs Smoking Cessation Program
American Health Holding, Inc. (AHH) 1-800-592-0358 www.americanhealthholding.com 110 W. Old Wilson Bridge Road, Third Floor Worthington, OH 43085	Pre-certification for in-patient and out-patient services, as outlined in the Annual Benefits Guide or Summary. Plan Description Appeal services denied by AHH
Arkansas Public Retirement System 1-800-682-7377 Teacher Retirement 1-800-666-2877 Highway Department System 1-501-569-2417 Judicial Retirement System 1-800-682-7377	Retirement eligibility and benefits Address change/policy information updated Terminate coverage
Medicare 1-800-MEDICARE or 1-800-633-4227 www.medicare.gov	Medicare benefits and claims information Medicare eligibility Pharmacy plans available (Medicare Part D)