Arkansas Public School Employees
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Who to Contact
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Health Advantage
1-800-482-8416
P.O. Box 8069
Little Rock, AR 72203-8069
www.HealthAdvantage-hmo.com
email: PublicSchoolEmployees@arkbluecross.com
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Benefits questions
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Need a health insurance card
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Need to know if a provider is in the network
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How to appeal a claim denial
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Need to check claim status or have other claims related issue
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Employee Benefits Division (EBD)
1-877-815-1017
PO Box 15610
Little Rock, AR 72231-5610
www.ARBenefits.org
email: AskEBD@dfa.state.ar.us
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Need a health insurance card
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What to do with student verification forms
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General benefits questions and benefit exceptions
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Case management
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School Business Official
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Need to Add/Drop members from my contract
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Need to change address/telephone number
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My SSN, name, or birth date is wrong on ID
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National Medical Health Card Rx (NMHCRX)
1-800-880-1188
320 Executive Court, Suite 201
Little Rock, AR 72205
www.nmhcrx.com
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Need to know why a prescription took a higher copayment or was not covered
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How do I get prior-approval for a prescription?
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Corphealth / STAR EAP
1-866-378-1645
1701 Centerview Dr., suite 101
Little Rock, AR 72211
www.corphealth.com/members/memberslogin.htm
customerservice@corphealth.com
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What mental health providers are covered
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How to pre-certify a mental health service
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Weight Management Programs
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Smoking Cessation Program
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American Health Holding, Inc. (AHH)
1-800-592-0358
110 W. Old Wilson Bridge Road, Third Floor
Worthington, OH 43085
www.americanhealthholding.com
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Medical Utilization Review
Pre-certification and Pre-notification for inpatient and outpatient services, as
outlined in the Annual Benefits Guide and the Summary Plan Description.
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