My BlueLine

No Buttons To Push

My BlueLine is an interactive voice response system (IVR), which recognizes speech patterns to answer questions when you call the customer service telephone number (1-800-482-8416) for public school employees. The IVR system will immediately answer, and you simply respond verbally to the questions asked by the system. Your questions will be answered quickly and easily. At any time during the call, you can say Customer Service, and your call will immediately be routed to the next available customer service representative. If you call after business hours, you may leave a message for a representative.

What information is available by using My BlueLine?
  • Get answers to benefit questions.
  • Check status of claims.
  • Order a claim form.