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Financial Information Privacy Notice
We understand how important it is to keep your personal information private and
secure. Health Advantage wants you to know why we collect personal information from
you and how we maintain and protect that information.
Customer Information
Health Advantage collects only that information necessary for us to provide the
services that you request from us and to administer your business. We collect nonpublic
personal financial information about you from:
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Your application for insurance coverage (This includes information such as your
name, address, personal identifiers such as social security number, and medical
information that you authorize us to collect);
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Your payment history and related financial transactions from the purchase and use
of our products; and
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Information related to the fact that you have been or currently are a customer.
Sharing of Information
Health Advantage does not disclose, and does not wish to reserve the right to disclose,
nonpublic personal financial information about you to our affiliates or other parties
except as permitted or required by law. Examples of instances in which Health Advantage
will provide information to affiliates or other third parties are:
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To service or process products that you have requested;
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To provide information as permitted and required by law to accrediting agencies;
or
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To provide information to comply with federal, state or local laws in an administrative
or judicial process.
How We Protect Your Information
Health Advantage uses a variety of security mechanisms to protect your personal
data. These methods include electronic and physical security measures as well as
company policies that limit employee access to nonpublic personal financial information.
Improper access and use of confidential information by an employee can result in
disciplinary action up to and including termination of employment.
Disclosure of Our Privacy Notice
Health Advantage recognizes and respects the privacy concerns of potential, current
and former customers. Health Advantage is committed to safeguarding this information.
The Financial Information Privacy Notice is provided for information purposes and
will be updated and distributed as required by law. It is also available from our
Customer Service Call Center at:
1-800-843-1329 (Health Advantage)
Our Call Center is available between the hours of 8 a.m. until 4:30 p.m. Central
Time, Monday through Friday.
Frequently Asked Questions
Click here for questions and answers relating to the Privacy Notice.
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