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Services Provided through Arkansas Employee Benefits Division
The Annual Benefits Guide (2885 KB PDF)
includes information on the new 2008 plan, what changes can be made, how to enroll, who to call with
questions, benefit coverage, rates, retirement information and frequently asked questions.
Important information about pre-certification, appeals and case management. Read to avoid
denials for services not pre-certified.
Health Advantage
Health Advantage, a subsidiary company of Arkansas Blue Cross and Blue Shield, has offered health
insurance products to Arkansas state employees and their dependents for more than 10 years. We
understand the importance of having local access to customer service for you and your family. If
you need to walk in and speak with someone, we are there to help you, with local offices in
Texarkana, Little Rock, Hot Springs, Jonesboro, Fort Smith, Pine Bluff and Fayetteville. These
local offices provide services to all the counties within their region.
2008 ARHealth Health Advantage gives members the ability to visit any in-network provider without going
through a PCP for referral and receive the highest level of benefits available under the in-network
benefit program. Members also have the option of using out-of-network providers and receiving the
out-of-network benefit coverage.
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No referrals are required for services performed by an in-network provider.
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PCP and specialist office visit copayments now are $25 and $35.
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In-network and out-of-network coinsurance amounts now are 10 percent and 40 percent on most services.
BlueCard®
As an ARHealth member through Health Advantage, you have more freedom to choose the doctors and
hospitals that best suit you and your family. Your coverage gives you a world of choices through
the BlueCard® Program.
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