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My BlueLine
No Buttons To Push
My BlueLine is an interactive voice response system (IVR), which
recognizes speech patterns to answer questions when you call the customer
service telephone number (1-800-482-8416) for state employees. The IVR
system will immediately answer, and you simply respond verbally to the
questions asked by the system. Your questions will be answered quickly and
easily. At any time during the call, you can say Customer Service, and
your call will immediately be routed to the next available customer service
representative. If you call after business hours, you may leave a message for a
representative.
What information is available by using My BlueLine?
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Answers benefit questions.
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Check status of claims.
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Request a claim form.
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