Coronavirus (COVID-19) information
The first coronavirus cases have been confirmed in Arkansas. Here’s what you need to know to help keep you and your family healthy.
Arkansas Blue Cross and Blue Shield and Health Advantage are expanding access for coronavirus. We are committed to the safety and well-being of our members. We are working closely with the state and federal government during the coronavirus outbreak to ensure that our members get the information and care they need.
Select your plan’s coverage:
Don’t get scammed by fake products and services for coronavirus
Unfortunately, in times of crisis, there are always scammers trying to take advantage of the situation. The current outbreak of the novel coronavirus is no different.
Answering your questions about COVID-19 coverage
With concerns over the coronavirus, we know our members have questions. The temporary coverage changes discussed here apply exclusively to members of Arkansas Blue Cross and Health Advantage fully insured health plans. They will be in effect through at least May 15, 2020, and could be extended after that, if circumstances warrant.
Arkansas Blue Cross providing online sales and service, temporarily closing retail stores
To better protect customers and employees, Arkansas Blue Cross and Blue Shield will move its sales and service exclusively online and by telephone and temporarily close its eight ArkansasBlue and regional office locations within the state. This change will occur at the close of business Friday, March 20, 2020.
Arkansas Blue Cross and Health Advantage boost remotely delivered care during COVID-19 outbreak – including mental health
The current COVID-19 outbreak and the use of social distancing in responding to it have produced an immediate need for Arkansas Blue Cross and Blue Shield and Health Advantage to give fully insured members expanded health insurance benefits to promote greater access to remotely delivered services – including greatly expanded insurance benefits to help them deal with emotional/behavioral issues the outbreak may create or compound.