contact us

Whether you are looking for a health plan, are a current member or are a provider, we offer friendly and convenient customer service with a variety of ways to get the information you need.

customer service lines

If you are a current member, see our complete list of customer service telephone numbers.

provider service lines

2. Physicians and medical practitioners may call us using our Doctor and Hospital Service Lines. We also have Network Development Representatives to serve health care professionals.


need a health plan?

Are you looking for employer group health plans? Health Advantage, an affiliate of Arkansas Blue Cross and Blue Shield, is committed to providing easy access to customers on the local level. Choose one of the following to receive information:


           

Mailing Address:

Health Advantage
P.O. Box 8069
Little Rock, AR 72203-8069

Customer Service: 501-378-2363 or 1-800-843-1329


Additional Contacts:

Media Contact

Email Customer Service.

Email the Webmaster for site-related comments.

A Note Regarding Health Advantage Customer Service

Health Advantage Customer and Provider Service areas exist to allow customers and providers to verify benefits, check the status of claims and make other inquiries. Information, whether provided by a Customer Service Representative or Provider Service Representative, is kept as up-to-date as possible. However, the status of an employer group's contract with Health Advantage may change at any time, as may an individual's employment status. Such changes may not be immediately communicated to Health Advantage. In addition, the processing of a given claim may reveal information that affects the coverage for medical services. For these reasons, no guarantees of coverage can be provided, and verification of benefits does not constitute a guarantee of payment for medical services.

Health Advantage is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties in Arkansas.