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Need Insurance?
If you are seeking individual or group insurance coverage, contact us.
E-Mail Us
If you have questions about our products or services, you may
submit a question to Customer Service.
If you have questions or comments about our Web site, you may
e-mail our Webmaster.
Contact Our Regional Offices
No matter where you go in the state, Health Advantage is nearby. Health Advantage
is an affiliate of Arkansas Blue Cross and Blue Shield, which maintains seven full-service
regional offices located throughout the state.
Call Us
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Little Rock |
Toll Free |
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Health Advantage Customer Service |
501-378-2363 |
1-800-843-1329 |
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State/Public School Personnel |
501-378-2364 |
1-800-482-8416 |
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BlueChoice®/HMO Arkansas/
Health Advantage HMO
(Group Sales Office)
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501-379-4644 |
1-800-605-8301 |
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Special Delivery |
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1-800-742-6457 |
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If you have a question related to an Arkansas Blue Cross or BlueAdvantage Administrators
product, visit the
Contact Us section of the Arkansas Blue Cross site.
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Provider Information Lines |
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The following list of telephone numbers is for physicians and medical practitioners:
State and School Employee Service
501-378-2364 or 1-800-482-8416 (state and school employee policies only)
ID numbers begin with XCH + Y00 and a six-digit number.
Health Advantage Service
1-800-843-1329 (HMO policies only)
ID numbers begin with XCH + K and an eight-digit number.
Integrated Health
1-800-451-7302
(Precertification of inpatient admissions only)
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News Media Contact
Max Heuer: 501-378-2131
Our Mailing Address
Health Advantage
P.O. Box 8069
Little Rock, AR 72203-8069
A Note Regarding Health Advantage Customer Service
Health Advantage Customer and Provider Service areas exist to allow customers and
providers to verify benefits, check the status of claims and make other inquiries.
Information, whether provided by a Customer Service Representative or Provider Service
Representative, is kept as up-to-date as possible. However, the status of an employer
group's contract with Health Advantage may change at any time, as may an individual's
employment status. Such changes may not be immediately communicated to Health Advantage.
In addition, the processing of a given claim may reveal information that affects
the coverage for medical services. For these reasons, no guarantees of coverage
can be provided, and verification of benefits does not constitute a guarantee of
payment for medical services.
Health Advantage is an Independent Licensee of the Blue Cross and Blue Shield Association
and is licensed to offer health plans in all 75 counties in Arkansas.
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