Support
Contact us
Whether you are looking for insurance, are a current member or are a provider, we offer friendly and convenient customer service with a variety of ways to get the information you need. Give us a call, send an email or come visit us at one of our ArkansasBlue welcome centers throughout the state.
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Call us
Health Advantage customer service
800-843-1329
Hours: 8 a.m. to 5 p.m. Monday - Friday
Exchange Customer Service
Metallic plan members
(Gold, Silver, Bronze and Catastrophic)
800-800-4298
State/public school personnel
800-482-8416
Special Delivery
800-225-1891 ext. 20225
Hours: 8 a.m. to 4:30 p.m. Monday -
Friday
TTY for hearing-impaired members is available by calling 711. Most members can also chat with customer service in Blueprint Portal.
Email us
Email customer service
Call us
Physicians and medical practitioners may call us using our Doctor and hospital service lines. We also have Network Development Representatives or Medicare Network Specialists to serve healthcare professionals.
Email us
Email customer service
Contact your agent or your Health Advantage marketing representative.
Email us
Email customer service
Are you looking for employer group health plans? Health Advantage, an affiliate of Arkansas Blue Cross and Blue Shield, is committed to providing easy access to customers on the local level. Choose one of the following to receive information:
- Complete our online form and a representative will contact you
- Visit or call one of our ArkansasBlue welcome centers
- Browse available insurance plans based on the size of your company