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File a HIPAA Complaint
If you believe your privacy rights have been violated, you may file a HIPAA complaint with us or with the Secretary of the Department of Health and Human Services. You may file a HIPAA complaint with Health Advantage by writing to the following address:
Health Advantage Privacy Office
ATTN: Privacy Officer
P.O. Box 3216
Little Rock, AR 72201
Telephone: 866-254-4001
Email: [email protected]
You also may file a HIPAA complaint with the Secretary of the U.S. Department of Health and Human Services. HIPAA complaints filed directly with the Secretary must:
- be in writing;
- contain the name of the entity against which the HIPAA complaint is lodged;
- describe the relevant problems; and
- be filed within 180 days of the time you became or should have become aware of the problem.
We will not penalize or in any other way retaliate against you for filing a HIPAA complaint with the Secretary or with us.