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Contact us

Whether you are looking for insurance, are a current member or are a provider, we offer friendly and convenient customer service with a variety of ways to get the information you need. Give us a call, send an email or come visit us at one of our ArkansasBlue welcome centers throughout the state.
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Take your health insurance wherever you go. Blueprint Portal allows you to manage claims and coverage information, access or request ID cards, find care and cost information and much more. Need help with Blueprint Portal? Call 800-843-1329.
Call us

Health Advantage customer service
800-843-1329
Hours: 8 a.m. to 5 p.m. Monday - Friday

Exchange Customer Service
Metallic plan members (Gold, Silver, Bronze and Catastrophic)
800-800-4298

State/public school personnel
800-482-8416

Special Delivery
800-225-1891 ext. 20225
Hours: 8 a.m. to 4:30 p.m. Monday - Friday

TTY for hearing-impaired members is available by calling 711. Most members can also chat with customer service in Blueprint Portal.

Email us

Email customer service

Call us

Physicians and medical practitioners may call us using our Doctor and hospital service lines. We also have Network Development Representatives or Medicare Network Specialists to serve healthcare professionals.

Email us

Email customer service

Contact your agent or your Health Advantage marketing representative.

Email us

Email customer service

Are you looking for employer group health plans? Health Advantage, an affiliate of Arkansas Blue Cross and Blue Shield, is committed to providing easy access to customers on the local level. Choose one of the following to receive information: