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Frequently Asked Questions

I just got coverage with Health Advantage. What do I do now?

  • Access your plan information and quick start guide with Blueprint Portal, an online, self-service that gives you 24/7 access to your health plan information.
  • Find Care online or on Blueprint Portal to find a primary care provider (PCP). Your PCP is the doctor you should see first for routine medical care. You can change your PCP at any time.

Need help making a doctor appointment?

No problem! You can call us at 800-800-4298 between 8 a.m. and 5 p.m. CST, Monday through Friday, to speak with a caring professional who can help you find quality medical care near you.

Can I get assistance from a social worker?

ARHOME plans feature access to Health Advantage social workers.

Our social workers can help you:

  • Find basic resources like food, clothing, shelter, transportation, medication assistance or an emergency shelter
  • Get the right care, services and programs for your specific needs
  • Deal with crisis situations
  • Get referrals for behavioral health assessments, treatment and recovery
  • Work with medical case managers
  • Adjust to new, life-changing chronic illnesses or diagnoses
  • Find support groups
  • Reduce barriers to care
  • Get homelessness resources
  • Report adult abuse and neglect

For help, call our Social Work Services team at 501-688-0765 from 8 a.m. to 5 p.m., Monday – Friday. If you call after 5 p.m., please leave a voicemail and someone will return your call the next business day.

Where can I find a list of resources online?

DHS Resource Guide

How do I contact DHS?

DHS help line


Find work or develop a work plan


Enrolling in an ARHOME plan